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Privacy Policy

Privacy Policy

Challenger, Gray & Christmas Mexico ("CGC Mexico", "we" or "us") is committed to protecting and respecting your privacy.
This policy (as well as other documents referenced herein) describes the personal information we collect and how we treat it when you visit www.challengergraymexico.com (the "Website").
Personal information we may collect
We will collect personal information from your visits to the Website, including (but not limited to) traffic data, location data, blogs, survey content and contact forms, and other data and communication resources that you access. Collecting this personal information will make your visit to the Website easier in the future, as we will be able to suggest content relevant to you based on the location from which you access the Website.
  • We will collect any information you provide to us when using our contact forms (e.g., "Contact Us" or "Subscribe"). Providing personal information through our contact forms is not a legal or contractual requirement, but please note that fields marked with an asterisk (*) are mandatory because such information is necessary to respond to or fulfill your request. When you share other information or other personal data with us when completing our forms, you do so at your discretion. If you contact us, we will keep a record of that correspondence.
  • We will collect any information you provide to us when using our contact forms (e.g., "Contact Us" or "Subscribe"). Providing personal information through our contact forms is not a legal or contractual requirement, but please note that fields marked with an asterisk (*) are mandatory because such information is necessary to respond to or fulfill your request. When you share other information or other personal data with us when completing our forms, you do so at your discretion. If you contact us, we will keep a record of that correspondence.
  • We will use your personal information to send you direct email marketing when you choose to do so on the relevant contact form. You may unsubscribe from receiving marketing communications at any time.
How we use your personal information
We will collect and process your personal information for the following purposes:
    • Tailor content and resources to your preferences in an optimal way.
    • Respond to your requests or questions when you contact us.
    • Send you other information that may be of interest to you (for example, upcoming events or CGC Mexico newsletters).
    • Help us create, publish and improve the content that is most relevant to you.
    • To ensure that the content provided through the Website is presented in the most effective manner for you and your device.
    • Allow you to participate in interactive features of the Website when you choose to do so.
    • Develop and improve the Website and systems to better serve you.

The use of your information as described above is permitted under applicable data protection law because:

    • It is necessary for our legitimate interests in pursuing the purposes set out above and such interests, in each case, are not overridden by your privacy interests.
    • In some cases, it is necessary to comply with our legal or regulatory obligations, such as disclosure to authorities, regulators or government agencies.
    • In some cases, it is necessary for the performance of a task in the public interest and, when we use special categories of personal information, it is necessary for the establishment, exercise or defense of legal claims, or when the process relates to personal information that is manifestly in the public domain.
    • In limited circumstances, the processing is with your consent, which we obtain from you from time to time, for example, when you consent to receive marketing and news communications by email.

We [do not] make automated decisions only with automated processing, including profiling, if this has legal effects that affect you or may affect you in a similar way.

Retention periods for personal information depend on the relevant purpose for which the data is processed and the relevant tool with which the personal information is processed. It is not possible to describe the various retention periods in a reasonably understandable format under this Policy. The criteria used to determine the applicable retention period are that we will retain the personal information set out in this Policy for as long as necessary for the relevant purpose, necessary to carry out our business relationship with you, under your consent and/or necessary under the relevant common law of retention.

Distribution to third parties

In order to use your data more effectively and to provide you with content and/or resources, we disclose your information to third parties. However, such disclosure will only occur in the following circumstances:

  • To suppliers, contractors and agents: From time to time, we may hire or employ other companies and individuals to perform functions on our behalf. Examples include hosting and/or maintaining content on the Web Site, provisioning certain features contained on the Web Site, or providing marketing services. These recipients will be subject to confidentiality obligations by contract.
  • To government authorities or law enforcement if we determine, in our discretion, that we are required to do so.
IP addresses and cookies

We collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify you or any individual.

For the same reason, we may obtain information about your general Internet usage through a cookie file stored on your device. Cookies help us to improve the Website and to provide enhanced and personalized content.

If you share your computer with others, we recommend that you do not select the option to "remember details" when the Website offers it to you.

Where your personal information is stored and processed

As explained in the "Third Party Distribution" section above, we share your personal information with:

  • Third-party suppliers, contractors or agents: If we use third-party suppliers, contractors or agents, your personal information remains under our control and we have measures in place to ensure that your personal information is appropriately protected.

We endeavor to take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Your Rights. Ways in which you can access, correct, and delete your personal information
Under applicable data protection laws, you have the following rights:
  • Right to access and obtain a copy of your personal information: You have the right to request confirmation if we process your personal information. If so, you may have access to your personal information and certain information about how it is treated. In some cases, you may ask us to provide you with an electronic copy of your information.
  • Right to rectify your personal information: If you can demonstrate that the personal information we hold is inaccurate, you may request that it be updated or rectified as appropriate.
  • Right to be forgotten or to have your data deleted: In some cases, you have the right to request deletion of your personal data.You may make this request at any time and CGC Mexico will assess whether it can be granted; however, this right is subject to any legal rights or obligations we have regarding data retention.In cases where, in compliance with the law, we determine that the request for deletion of your personal information must be granted, we will do so without delay.

To the extent that the processing of personal information by us is based on your consent, you also have the right to withdraw such consent at any time. The withdrawal of your consent will not affect the lawfulness of the data processing carried out with your consent before it was withdrawn.

You can also submit a complaint about our processing of your personal information to the competent data protection authority in your country.

Marketing communications

We will only send you email marketing communications if you have given your prior consent.

Typically, we will include a check box on the forms we use to collect personal information. Click it if you agree to receive marketing communications from us. When we send marketing communications by email, you can unsubscribe at any time by clicking on the "unsubscribe" or "unsubscribe" option in the email. In addition, you may also exercise your right to unsubscribe at any time by contacting us at info@challengergraymexico.com.

Changes to this Policy

The terms of this Policy may change from time to time. We will post any material changes to this Policy through appropriate notices on this website or through other communication channels.

Contact

Questions, comments and requests regarding this Policy are welcomed.

+52 664 634-0696

info@challengergraymexico.com

Blvd. Agua Caliente No. 10611-1101 11th Floor, Tijuana, Baja California, 22420, Mexico.

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